Shipping policy

Shipping Policy


Effective Date: May 20, 2026

  1. Order Processing

    All orders will be processed within 2–4 business days. Orders placed on weekends or official holidays will be processed on the next working day. Pre-order items will be dispatched following confirmed delivery schedules.
  2. Shipping Coverage

    We provide shipping service to most countries around the globe. Remote and restricted territories are excluded from delivery scope. Please confirm shipping availability before checkout.
  3. Shipping Fees

    Shipping cost is calculated based on parcel weight, dimension and destination. Qualified orders enjoy free shipping; oversized packages will be charged additional handling fees.
  4. Delivery Time

    Standard Shipping: 10–22 business days

    Expedited Shipping: 5–11 business days

    All delivery durations are estimated only. We take no responsibility for delays caused by customs clearance or unexpected logistics disruptions.
  5. Customs & Taxes

    All import duties and related taxes shall be fully borne by buyers. Recipients undertake all risks during customs clearance.
  6. Shipment Tracking

    Tracking number will be sent to your registered email once dispatched, with tracking data updated within 24–72 hours. Reach customer service for abnormal delivery issues.
  7. Delivery Address

    Complete and accurate recipient details are required. Address cannot be altered after shipment; buyers bear all losses due to incorrect address information.
  8. Special Goods

    Fragile and electronic goods are packed with protective materials; supplementary shipping insurance is optional.
  9. Returned Parcels

    Extra reshipping fees caused by buyer’s wrong address will be deducted from corresponding refunds.
  10. Policy Adjustment

    We reserve the right to amend this policy anytime. Updated terms take effect immediately, and order placement represents your acceptance of revised rules.