Shipping policy
Shipping Policy
Effective Date: May 20, 2026
- Order Processing
All orders will be processed within 2–4 business days. Orders placed on weekends or official holidays will be processed on the next working day. Pre-order items will be dispatched following confirmed delivery schedules.
- Shipping Coverage
We provide shipping service to most countries around the globe. Remote and restricted territories are excluded from delivery scope. Please confirm shipping availability before checkout.
- Shipping Fees
Shipping cost is calculated based on parcel weight, dimension and destination. Qualified orders enjoy free shipping; oversized packages will be charged additional handling fees.
- Delivery Time
Standard Shipping: 10–22 business daysExpedited Shipping: 5–11 business daysAll delivery durations are estimated only. We take no responsibility for delays caused by customs clearance or unexpected logistics disruptions.
- Customs & Taxes
All import duties and related taxes shall be fully borne by buyers. Recipients undertake all risks during customs clearance.
- Shipment Tracking
Tracking number will be sent to your registered email once dispatched, with tracking data updated within 24–72 hours. Reach customer service for abnormal delivery issues.
- Delivery Address
Complete and accurate recipient details are required. Address cannot be altered after shipment; buyers bear all losses due to incorrect address information.
- Special Goods
Fragile and electronic goods are packed with protective materials; supplementary shipping insurance is optional.
- Returned Parcels
Extra reshipping fees caused by buyer’s wrong address will be deducted from corresponding refunds.
- Policy Adjustment
We reserve the right to amend this policy anytime. Updated terms take effect immediately, and order placement represents your acceptance of revised rules.